John Hancock reduces costs with an AI chatbot Financial services provider John Hancock realized cost savings and scaled up by using Azure AI Bot Service to help reduce incoming customer support calls. Atera achieves a 10x productivity gain February 16, 2024 Next Post Mercy makes efficiency gains—and saves on costs February 16, 2024 Previous Post Leave a Comment Cancel ReplyComment* Name* Email * Website Save my name, email, and website in this browser for the next time I comment.